Privacy Policy
Last updated: August 2026
1. General Information
The protection of your personal data is very important to us. This Privacy Policy explains how we collect, use, store and process personal data when you visit our website faristoursegypt.com or use our services.
2. Data Controller
The controller responsible for the processing of personal data on this website is:
Faristours
Owners: Amr Mohamed Ahmed & Amr Mohamed Abu Elmagd
Sheraton Street – Commercial Center, Second Floor
Hurghada 1
Red Sea Governorate 84511
Egypt
Email: info@faristoursegypt.com
Phone: +20 100 134 1866
3. Collection and Storage of Personal Data
We collect personal data when you voluntarily provide it to us, for example when you submit an enquiry, contact us or request/book an excursion.This may include:
First and last name
Telephone number
Email address
Travel dates
Hotel and room information, where required for organising your excursion
Booking and excursion details
Payment information, where applicable
4. Purpose of Data Processing
We process your personal data in order to:
process and manage enquiries and bookings
communicate with you regarding your excursion
organise hotel pick-up and other requested services
provide our services
fulfil legal obligations
improve our website and services
5. Disclosure of Personal Data to Third Parties
We do not disclose your personal data to third parties unless this is necessary to provide the requested service, fulfil a booking, comply with a legal obligation or where you have given your consent.
Where necessary for your excursion, relevant information may be shared with service providers involved in carrying out the booking, such as local guides, drivers or transport providers.
6. Cookies & Tracking
Our website uses cookies and similar technologies. Some cookies are necessary for the website to function properly. Other cookies or technologies may only be used with your consent.
Where required, you can give, refuse or withdraw your consent through the cookie settings on our website.
Further information about the cookies and services used can be found in our cookie settings and in this Privacy Policy.
7. Your Data Protection Rights
Depending on the applicable data protection law, you may have the right to:
request access to your personal data
request correction of inaccurate or incomplete data
request deletion of your personal data
request restriction of processing
object to certain processing of your personal data
request data portability where applicable
withdraw consent at any time where processing is based on consent
To exercise your rights, please contact us using the email address provided above.
8. SSL/TLS Encryption
For security reasons and to protect the transmission of personal data and other confidential information, this website uses SSL/TLS encryption.
You can recognise an encrypted connection by the https:// address and the padlock symbol in your browser.
9. Hosting & Server Log Files
Our website is hosted by IONOS. When you visit the website, technical information may automatically be processed in server log files. This may include:
IP address
browser type and version
operating system
date and time of access
requested page or file
referrer URL
technical information relating to the request
This information is processed in particular to ensure the security, stability and proper operation of the website.
10. WhatsApp
If you contact us via WhatsApp, the information you provide, such as your name, telephone number, messages and booking details, will be processed for the purpose of responding to your enquiry and, where applicable, arranging your excursion.
WhatsApp is a service provided by WhatsApp/Meta. When using WhatsApp, personal data may also be processed on servers outside the European Economic Area.
Please only send information via WhatsApp that is necessary for your enquiry or booking.
11. Instagram
Our website may include content or links relating to Instagram, a service provided by Meta Platforms.
Where external Instagram content is embedded on our website, such content will only be loaded after you have given the required consent through our cookie consent system. When Instagram content is loaded, personal data such as your IP address and technical device information may be transmitted to Meta.
If you follow a link from our website to Instagram, the privacy policy of the respective provider applies.
12. Data Sharing with Tour Operators
In order to organise and carry out a booked excursion, it may be necessary to share relevant booking information with the licensed tour operator responsible for providing the excursion.
Faristours works with the licensed tour operator:
Eastmar Tours
Licence No.: 7911
Licensed tour operator in Egypt
Only the information necessary to organise and provide the booked service will be shared.
13. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy where necessary, for example due to changes to our website, the services we use or applicable legal requirements.
We therefore recommend reviewing this Privacy Policy periodically.